Trench coat - black

- Temperature: Wash your product in cold or lukewarm water. Hot water can cause shrinkage and fading.

- Inside-out: It's a good idea to turn the Product inside out before washing to protect any printed or delicate areas.

- Detergent: Use a mild detergent that is suitable for cotton fabrics. Avoid using bleach or harsh chemicals unless specifically mentioned on the care label.

- Drying: Air-drying is the best option for cotton prodcuts to prevent shrinkage and maintain the fabric quality. If you choose to machine dry, use a low heat setting.

- All orders are processed within 2-5 days. 

- Orders are not shipped or delivered on Fridays or holidays. 

- No partial delivery so the customer has to be accurate in choosing the size as the whole order has to be taken.

Exchanges

- exchanges are allowed as long as the item is still in stock, unwashed and unused. The product must be in its same condition as received with the tag attached to; Otherwise, the exchange won't be processed.

- Exchanges are accepted within 7 working days from receiving the order.

- Incase the customer has a problem with the size and wants to exchange the item, the customer will be responsible for the shipping fees.

Refunds

- Returns are accepted within 7 working days from receiving the order.

- In case our product has manufacture problem we will pay the shipping fees.

- Refunds take 3-5 working days to process after the item is picked up.

-Items purchased on sale are not eligible for refunds, but can be exchanged.

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